Privacy Policy

Effective Date: October 1st, 2025

Last Updated: October 1st, 2025

1. Introduction

AI Evolution Services is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our AI consulting services, or interact with us in any capacity.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information, including but not limited to:

  • Name, email address, phone number, and business address
  • Job title, company name, and professional credentials
  • Payment and billing information
  • Communication preferences and contact history

2.2 Business Information

When providing AI consulting services, we may collect:

  • Business processes, workflows, and operational data
  • Technical specifications and system requirements
  • Project requirements and objectives
  • Performance metrics and analytics data

2.3 Technical Information

We automatically collect certain information when you visit our website:

  • IP address, browser type, and operating system
  • Pages visited, time spent on pages, and click-through rates
  • Cookies and similar tracking technologies
  • Device information and connection details

2.4 AI Training and Model Data

In the course of our consulting services, we may process:

  • Data used for AI model training and development
  • Sample datasets provided for analysis
  • Model outputs, predictions, and recommendations
  • Performance benchmarks and validation results

3. How We Use Your Information

We use collected information for the following purposes:

3.1 Service Delivery

  • Providing AI consulting services and technical support
  • Developing, training, and deploying AI models
  • Analyzing business requirements and recommending solutions
  • Project management and progress reporting

3.2 Business Operations

  • Processing payments and managing billing
  • Communicating about services, updates, and project status
  • Responding to inquiries and providing customer support
  • Improving our services and developing new offerings

3.3 Legal and Compliance

  • Complying with applicable laws and regulations
  • Protecting our rights and preventing fraud
  • Enforcing our terms of service and agreements

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party vendors located within the United States who assist in:

  • Cloud computing and data hosting services (AWS, Microsoft Azure, Google Cloud)
  • Payment processing and billing
  • Technical support and maintenance
  • Analytics and performance monitoring
  • AI model development tools and platforms

All service providers are contractually required to maintain the confidentiality and security of your information.

4.2 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4.3 Legal Requirements

We may disclose information when required by law, court order, or to:

  • Comply with legal processes and government requests
  • Protect our rights, property, or safety
  • Prevent fraud or illegal activities

5. Data Security

We implement comprehensive security measures designed to protect your information in accordance with industry best practices and U.S. federal guidelines, including:

5.1 Technical Safeguards

  • AES-256 encryption for data at rest and TLS 1.3 for data in transit
  • Multi-factor authentication and role-based access controls
  • Regular security assessments, penetration testing, and vulnerability scanning
  • Secure development practices and code review processes
  • Network segmentation and intrusion detection systems

5.2 Administrative Safeguards

  • Employee background checks and security training programs
  • Data handling policies and incident response procedures
  • Regular compliance audits and security certifications
  • Vendor management and third-party security assessments

5.3 Physical Safeguards

  • Secure data centers with 24/7 monitoring and access controls
  • Environmental controls and backup power systems
  • Secure disposal of hardware and media containing sensitive data

5.4 Incident Response

In the event of a data security incident, we will:

  • Immediately investigate and contain the incident
  • Notify affected individuals and relevant authorities as required by law
  • Provide clear information about the incident and remedial actions taken
  • Implement additional safeguards to prevent similar incidents

6. Data Retention

We retain your information for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal obligations and resolve disputes
  • Maintain business records as required by law

AI model data and training datasets are retained according to project requirements and applicable retention schedules.

7. Your Rights and Choices

7.1 General Rights

You have the right to:

  • Access and review your personal information
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal information (subject to legal and contractual obligations)
  • Opt-out of marketing communications
  • Control cookie settings through your browser

7.2 State-Specific Rights

California Residents (CCPA/CPRA): If you are a California resident, you have additional rights under the California Consumer Privacy Act, including:

  • Right to know what personal information we collect, use, and share
  • Right to delete personal information (with certain exceptions)
  • Right to opt-out of the sale of personal information (we do not sell personal information)
  • Right to non-discrimination for exercising your privacy rights
  • Right to correct inaccurate personal information

Other State Rights: Residents of other states with applicable privacy laws (such as Virginia, Colorado, Connecticut, and Utah) may have similar rights under their respective state privacy regulations.

To exercise these rights, please contact us using the information provided below. We will respond to your request within the timeframe required by applicable law.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and user behavior
  • Provide personalized content and recommendations
  • Ensure website security and functionality

You can control cookie settings through your browser preferences.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any information.

10. U.S. Data Practices

As a U.S.-based company serving customers primarily within the United States, we maintain our servers and data processing operations within the United States. Your information is stored and processed in secure facilities located in the United States and is subject to U.S. federal and state privacy laws.

10.1 Federal Compliance

We comply with applicable federal regulations, including:

  • Gramm-Leach-Bliley Act (GLBA) for financial services clients
  • Health Insurance Portability and Accountability Act (HIPAA) for healthcare-related AI projects
  • Federal Trade Commission Act requirements for data security

10.2 Industry-Specific Considerations

When working with clients in regulated industries, we implement additional safeguards as required by sector-specific regulations and maintain appropriate compliance frameworks.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18 years of age.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes by:

  • Posting the updated policy on our website
  • Sending email notifications to registered users
  • Providing notice through our services

13. Governing Law

This Privacy Policy is governed by the laws of the United States and the state in which our company is incorporated, without regard to conflict of law principles. Any disputes arising under this Privacy Policy will be resolved in accordance with U.S. federal and applicable state law.